Shipping

 

Dispatch & Fulfilment

All Motorino orders are dispatched from our warehouse in Sydney, Australia. Our warehouse is closed on weekends and public holidays. Once your order has been shipped, you will receive an email with a tracking link to monitor your delivery.

Domestic Delivery (Australia)

We offer Express and Standard shipping within Australia. Estimated delivery times depend on your location:

Region Express Standard Metro Standard Regional
NSW, ACT, QLD, SA, VIC, TAS, NT 1–2 Business Days 1–5 Business Days 2–9 Business Days
WA 1–3 Business Days 5–7 Business Days 7–12 Business Days

Delivery estimates are for metro areas—regional and remote addresses may take longer.

International Delivery

Motorino ships worldwide! Delivery times vary by country:

Region/Country Express Standard
New Zealand 1–3 Business Days 3–7 Business Days
Hong Kong, Singapore 2–4 Business Days 3–7 Business Days
United Kingdom, United States 2–4 Business Days 5–10 Business Days
Taiwan, Thailand 2–5 Business Days 5–10 Business Days
Japan 2–5 Business Days 7–14 Business Days
Belgium, Canada, Fiji, Finland, France, Germany, Ireland,
Italy, Papua New Guinea, Portugal, Sweden, UAE
2–5 Business Days 5–14 Business Days

Delivery times are estimates and may be affected by customs processing or delays beyond our control.

Important Notes

  • Delivery estimates exclude customs clearance times and any applicable import duties or taxes.

  • During peak sale periods, dispatch may be delayed due to high order volume.

  • We recommend using a residential address for high-value orders to avoid delivery to shared mailrooms or reception areas.

Tracking Your Order

You’ll receive a dispatch confirmation email with a tracking link once your order ships. Click the link to follow your parcel’s progress.

Authority to Leave

All deliveries are made with authority to leave where safe. If no safe place is available, a collection card will be left with instructions.

  • Once delivered, Motorino is not responsible for loss or damage to parcels left under authority to leave.

  • For business addresses, delivery may be signed for by reception or mailroom staff.

International Duties & Taxes

For international orders, import duties, customs fees, and local taxes are the responsibility of the recipient. These fees are not included in your shipping cost. If you refuse delivery, you are liable for original shipping charges, return shipping, and any customs fees.

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